INQUIRY LETTER

Nama : DINA DWI SANTIA

NPM : 23214134

Kelas : 3EB10

A.      Inquiry Letter of English Business Letter

Definition Inquiry letter is a kind of letter of request or a request for information about a product, service, jobs or other business information.

In general, the general function of this letter is to respond to an advertisement of information sources such as newspapers, magazines or electronic media about a product / service when we are interested in the informasih obtained.

Usually suart is a first step in building a business or cooperation of the two parties, namely the provider of products / services and buyers of products / services.

In this letter, there are some things that are discussed by the provider of the service / product which is the question of the buyer in order to help the buyer itself to find out information about the products / services. These things include:

a.       Name and type of product

b.      Product specifications, namely; type, size, quality, capacity and others;

c.       Unit price.

d.      Discounts;

e.       Method of payment from the buyer to the seller;

f.       How to delivery of the product from the seller to the buyer, and

g.      Ease of which may be obtained by the buyer, such as warranty and others.

Inquiry letter or letter of inquiry is a letter which helps a person to ask about things that are not known by the creator of the letter relating to the product, employment, funding, promotional materials, etc. The format of a letter of inquiry should contain detailed information and such that recipients are encouraged to respond and reply to the letter. Letters of inquiry are usually written in response to an advertisement or any other direct communication. In a letter of request for information you need to explain and excuse you write a letter of inquiry to clear.

When writing a letter of inquiry we need to mention the detailed information about ourselves or detailed information about the creator of the letter of inquiry, where we work (if necessary) and the reason for what we need certain information. In a letter of inquiry, we must clearly mention the type of information we need.

We need to mention our contact details, including the address, phone number, email address. It is necessary for the recipient so that he can contact us in response to our letter of inquiry. We need to thank those who have sent a reply letter of inquiry us. With our courteous attitude like this is expected to help us to get the information we need.

Inquiries for information about services or goods are received and sent in business all the time. When you write a routine letter of inquiry, you can follow these guidelines:

·         Write clearly and precisely what you want — a catalogue, price list, quotation, sample, general information, etc.

·         Do not mention the price limit at which you want to buy a particular product. If you do so, the supplier may raise the quotation to the limit you state.

·         Suppliers usually state their terms of payment when they reply to your inquiry. So you need not ask for them unless you hope a special rate.

·         Try to keep your inquiry clear and concise as far as possible.

An inquiry letter must be acknowledged promptly as it means potential business. If you receive it from an established customer, reply to it with much appreciation. If you receive it from a prospective customer, reply to it saying that you are happy to receive it and state your hope of a lasting and friendly business relationship. Here are some examples of correspondence exchanged for inquiry.

Six tips for writing an inquiry letter:

Begin your letter by stating who you are and giving your status or position.

Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.

You might want to briefly explain the purpose of your letter or what you hope toaccomplish.

Include the date by which you need the information, services, etc. that you are requesting, and indicate that you await the reader’sresponse.

Thank the person for his/her time. Elements  of BusinessLetter:

Sender’s Address and Date- give the following information: house number, street, area code, place, country, telephone.

Sender's address below thedate:

Recipient’s Address- starts two lines below the sender'saddress.

Salutation in  a BusinessLetter

A:  If you know  the  person’sname:

B: If you don’t know  the  person’s name: C:  Punctuation:  Use colon

Subject Line -  English, the subject line can also beplaced

between the recipient's address and the salutation (with a blank line in between).

Body of the letter- Capitalize and indent the first word of the text. The next text is left justified. And a space is put after eachparagraph.

CONTENT:

A:  1st  paragraph -  Introduction and reason  for writing.

B: Following paragraphs - Explain the reason in details and background information, etc.

C: Last paragraph – Summarize your reasons and make clear  what you  want the  recipient todo.

Greeting in Business letter: Use “sincerely”. Write the greeting two lines below the last paragraph. Leave 4 blank lines after the greeting (space for the signature) and write the sender's name below thatspace.

Bell Manufacturing Company ( Letterhead or sender’s address)

1-1-2 Shibaura Minato-Ku

Tokyo, Japan

May 27, 2008 (Date)

Mr. Neo Chan

In-charge of Customer Relations ( Inside address)

Kowloon Company

13 Bayview Street Kowloon, HongKong

Dear Mr. Chan: (Salutation or greeting)

I am a systems engineer at Bell Trading . We are planning to launch a new cell phone model. We need an advanced semiconductor for this project.

My company is considering using your new release semiconductors of your company. We need, however, information about the following:

1. discount

2. Unit Price

3.  Delivery

4.Terms of payment

5. Warranty

I would be happy to talk to you further about your product. You can e-mail me at JHonda@Bellpro.com.

Sincerely, (Closing)

                                    (Signature)

Jun Suzuki (Printedname)

Senior Systems Engineer (Position of sender)

Cc: Mr. E. Stanton (Carbon Copy Recipient)

SAMPLE OF INQUIRY LETTER

Inquiry Letter Sample: 1

Myako Departmental Store

305 Youngman Road

Ottawa, Ontario

(301) 321-5845

info@miyako.com

 

20 August, 2014

Reliance Electric Company

579 Lake Center Drive

Upper Marlboro, MD 20773

Dear Sir/Madam

I have a large departmental store in Ottawa and I am interested in the electric hair dryers you have advertised in the Daily Mirror.

Please send me a copy of your illustrated catalogue and price list. As I need this product urgently, I would appreciate for an early reply.

Yours sincerely,

William Smith

Purchase Manager

Reply to the Above Inquiry Letter

Reliance Electric Company

579 Lake Center Drive

Upper Marlboro, MD 20773

Phone: (301) 321-5248

E-mail: info@reliance.com

21 August, 2014

Myako Departmental Store

305 Youngman Road

Ottawa, Ontario

Dear Mr. William

Thank you for your letter inquiring about electric hair dryers. I am happy to enclose a copy of our latest illustrated catalogue and price list.

You may have shown your interest in our latest electric hair dryer, the RX55 model. This specially designed model is easier to use and gives more comfort than earlier models. You will find detailed information of our terms in the price list page of the catalogue.

Your consideration to place a trial order to test the efficiency of the product would be highly appreciated. We assure you of our best services and shall deliver the products within a fortnight of the receipt of your order.

If you have any question please contact me on 2356987.

Yours sincerely

Jennifer Gomez

Sales Manager

Inquiry Letter Sample: 2

Sinha Furniture Mart

134 North Street

Mississauga, ON M9A 3L1

905-555-1234

sinha@gmail.ca

20 August, 2014

Concord Furniture Ltd.

329 Lake Center Drive

Upper Marlboro, MD 20773

Dear Sir/Madam

I am the proprietor of Sinha Furniture Mart in Mississauga and am interested in the wheel chairs you have advertised in the Daily Sun.

Please send me a copy of your current wheel chairs' catalogue and price list as early as possible. I am especially interested in purchasing 100 wheel chairs with seat belt.

Pascal Judean

Reply to the Above Inquiry Letter

Concord Furniture Ltd.

329 Lake Center Drive

Upper Marlboro, MD 20773

509-345-5555

concord@gmail.com

21 August, 2014

Pascal Judean, Proprietor

Sinha Furniture Mart

134 North Street

Mississauga, ON M9A 3L1

Dear Sir

Thank you for your inquiry dated 20 August, 2014. I have pleasure in enclosing the catalogue of wheel chairs as you requested. This includes details of a number of wheel chairs by various categories.

You will find various models and specifications of wheel chairs on pages 10-25, and will see from the price list that prices of all models are more reasonable than other wheel chairs available in the market.

We have in stock all the models mentioned in the catalogue and would be happy to show them to you if you would like demonstrations.

Yours sincerely

Gordon Brown

Sales Manager

B.     Task ! Write a letter to one of your regular suppliers (you may use any name) in jakarta and ask for their latest catalog, price list and terms of payments. you may use your own name as purchase manager of company and use today's date for the letter your write.

Anna Manufacturing Company

143 Kytwo Street

Brandenburg, Jerman

October 14, 2016

Mr. Elsdon Chapmen

In-charge of Customer Relations

Ashley Company

Lauser Street

Jakarta, Indonesia

Dear Mr. Elsdon

I am a systems engineer at Anna Trading . We are planning to launch a new cell phone model. We need an advanced semiconductor for this project.

My company is considering using your new release semiconductors of your company. please let us have the details of your product with the latest catalog, price list terms of payment. if the quality is satisfactory and the terms are reasonable, we will place a large order soon could you give us details of discount and the fastest delivery please.

I would be happy to talk to you further about your product. I would appreciate for an early reply.

Sincerely,

Ms. Dina Dwi Santia

Purchase Manager 

Sumber :

http://dailyenglish24.blogspot.co.id/2014/08/inquiry-letter-sample-example.html?m=1

http://dokumen.tips/download/link/pengertian-inqury-letter-dan-contoh-inqury-letter

http://www.english-bell.com.tw/doc/business/letter-of-inquiry-3.pdf